Legal
Privacy Policy
Last updated: 4 February 2026
1. About This Policy
PakLabs Systems Ltd (“PakLabs”, “we”, “our” or “us”) operates the corporate website at https://paklabs.co (the “Website”). This policy explains what information may be processed in connection with the Website and how it is handled. It applies to the Website only and does not apply to any software products or services offered by PakLabs.
2. Information We May Process
Information you provide voluntarily: If you contact us by email, we receive your name, email address and the content of your message. The contact form on this Website opens your email client with a pre-filled message — no data is submitted to or stored on PakLabs servers.
Infrastructure provider data: This Website is delivered via infrastructure providers including Cloudflare (DNS and content delivery) and Vercel (hosting). These providers may automatically process limited technical information as part of operating and securing the service. This may include:
- IP address
- request timestamp
- browser type and version
- requested URL and referrer
- basic server and security logs
This technical data is processed by the infrastructure providers subject to their own privacy documentation. PakLabs does not operate a proprietary analytics system on this Website and does not use this data for behavioural advertising or user profiling.
3. How We Use Your Information
Information you send us by email is used solely to respond to your enquiry. We do not use contact information for marketing purposes without your explicit consent.
4. Hosting, DNS and Security Providers
The Website relies on Vercel for hosting and Cloudflare for DNS resolution and content delivery. Each provider may process technical data as described in their respective privacy documentation. We encourage you to review those policies if you require further detail on how they handle data.
5. International Processing
Our infrastructure providers may process technical data on servers located outside the United Kingdom or the European Economic Area. Where this occurs, it is subject to the contractual terms and safeguards documented in the relevant provider’s privacy policy.
6. Retention
We retain email correspondence for a reasonable period to allow us to respond and maintain legitimate business records. We do not retain personal data beyond the period necessary for those purposes.
7. Sharing of Information
We do not sell or rent personal information to third parties. Information is shared with infrastructure providers only as described in section 4, or where disclosure is required by applicable law or regulation.
8. Your Rights
Under UK data protection law you may have rights including the right to access, correct or request deletion of personal data held about you. To exercise any such right, please contact us at info@paklabs.co.
9. Third-Party Links
The Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites and we encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact
For any questions about this Privacy Policy, please contact us at info@paklabs.co.